Tag: Entrepreneur

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Authentic Business Relationships Authentic Deal-Making Deal-Driven Growth

Strategic Planning for Entrepreneurs

strategic planning for entrepreneurs: person working on white board

John Bly is an amazing deal-maker, as well as a returning DealQuest guest! (You can also hear from him in Episode 7, Acquisition: Not Just for the Big Guys.) He specializes in tax planning, mergers and acquisitions, business valuation, strategic planning for entrepreneurs, and more! In addition, John is the author of Cracking the Code: An Entrepreneur’s Guide to Growing Your Business Through Mergers and Acquisitions for Pennies on the Dollar.

Listen in to hear about what’s happening in the M&A market, as well as what kinds of strategies John’s firm is using today

Bringing Entrepreneurship to Accounting

As a kid, John shares his dream actually was to be an accountant. That passion got his education started, and was the foundation of his career. Now, however, John notes that he might barely qualify as being an actual accountant.

Instead, his day-to-day work is as an M&A consultant and advisor. He’s made accounting much more entrepreneurial than it is sometimes thought of. Along the way, he’s loved what he’s been able to accomplish.

In 2004, John did a major deal that got him out of the corporate world. (For context, he notes that this was way back in the day, when Yahoo was the search engine of choice!) He happened to see an ad in the back of an accounting journal that was advertising the sale of an accounting practice. He had no idea that was an option, but it’s what got him started with his first acquisition. (Learn more about that in Ep. 7!)

As John and his wife grew their practice and continued building with acquisitions, they realized that other small businesses were not growing in the same way. They recognized that they were leveraging something that not everyone was. As a result, they were able to use that for phenomenal growth.

A Growing Financial Career

As a founding Member of LBA Haynes Strand, PLLC and LBA Haynes Strand Capital Advisors, John Bly’s entrepreneurial leadership propelled the CPA firm’s growth. As a result, LBA Haynes Strand ranked as one of the Charlotte Business Journal’s Top 25 CPA Firms in the Charlotte Region and a Inc. 5000 Company. In November 2019, they successfully merged with Aprio. John is now the Regional Managing Partner of the South Atlantic.

His far reaching professional influence also expands into the business community. John is a frequently requested speaker who is called upon to share business ideas and growth strategies. John’s emphasis on proactive strategic growth has earned him a reputation as a thought leader in the business community for a wide range of entrepreneurial and business topics including taxation and mergers and acquisitions. He has a passion for listening, learning and transferring knowledge through consultations with corporate clients to benefit the firm, our clients and others. In addition, his leadership, both locally and globally, in the Entrepreneurs’ Organization has earned client and peer accolades.

Deal-Making Success

Understanding your WHY, articulating your value proposition, and identifying your deal model are three of my first five steps towards deal-making success.

John shares that these steps impacted his own business’ growth and development. For instance, understanding the deeper why behind their geographic location, and knowing that building talent within the industry as a whole was an important outcome, helped to steer the deals that were made throughout his career.

Now, Aprio deals are heavily hinged on talent acquisition and the people who are in existing potential acquisitions. They’ve found that the passion and talent acquired through the M&A process are an invaluable part of the deal-making process, and connecting with the right people is a major driving force behind the desire to build industry talent.

This wasn’t always the case. In fact, John noted that, early on, he was more likely to seek businesses with retiring leaders. Now, however, passionate leaders who are doing good work are valuable assets. After all, talent acquisition has become a major driver for deals, now more than ever.

Neither John or I see that changing in the near future. True deal-making success will need to take that into consideration.

Strategic Planning for Entrepreneurs

John brings his entrepreneurial spirit to his work with Aprio in a major way. From sitting on boards to providing mentoring to having a strong hand in ongoing deal-making — he plays a major role in strategic planning and ongoing growth.

One way that he’s ensured this has been able to happen is by ensuring that, with every new season of growth, he’s been able to take on more of what he’s passionate about. He also takes on less of what he’s not passionate about. This connects directly with what I call “highest and best use”. That a reference to when we’re spending every minute we can doing the things we are both great at, and that are highly leveraged.

When you’re able to bring your passion to the table and really use it in the ways that make the biggest difference to your company, good things happen!

John notes that this strategy is something he brings to his teams as well. As they are able to also focus more on their strengths and what they are best at, the quality and level of their work goes up as well. Strategic planning around talent acquisition and development can lead to strategic growth!

Speciality Services for Firms: Aprio & RSM

John is excited to share how Aprio, in a recently announced deal, is adopting RSM’s Firm Foundation Program in order to offer services for a variety of firms that need speciality consulting and advice.

Over the last few years, many small and mid-sized firms have experienced an increased need for support and guidance. This is especially true as it pertains to scaling and growth. Now, this new deal allows John and Aprio to really tap into the power of licensing and productization. They’ll be able to offer an all new, enhanced level of service within the profession as a result.

From professional conferences to technical support, mentoring to leadership, this partnership is a powerful deal. It will continue to feed into Aprio’s passion for growing talent!

Listen in to learn more about M&A, deal-making, and what it means to be an entrepreneurial accountant!

Corey Kupfer is an expert strategist, negotiator and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author and professional speaker. He is deeply passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast.

If you want to find out how deal-ready you are, take the Deal- Ready Assessment today!

Categories
Authentic Deal-Making Authentic Leadership Authentic Negotiating Deal-Driven Growth

Providing Value as an Entrepreneur-in-Residence

entreprenuer-in-residence Ramon Ray sits with hands on legs, blue sweater, black pants, yellow tie, smiling

Ramon Ray is a leading expert on small business success. He inspires and educates thousands of business owners every year through his content, events and media interviews. He’s also a four-time entrepreneur who has sold two companies, and a best selling author. His latest and fourth book is Celebrity CEO, all about personal branding. Ramon has shared the stage with many leading business thought leaders, including Seth Godin, Simon Sinek, and Gary Vaynerchuk. Most recently, he’s been named as the Entrepreneur-in-Residence for Oracle NetSuite. Ramon has also been married for over 25 years and has two adult children. Listen to our full conversation now, or read the show notes below!

(He also shared about influencer and sponsorship deals back on Episode 3 of the podcast!)

Bit By the Entrepreneurial Bug

Ramon was born in the Midwest. From childhood he loved to tinker, play with electronics, and read books. As a young teen he moved to Brooklyn, New York. You can say Ramon’s part “well-mannered midwestern” and part “action-oriented” New Yorker. He studied business administration in college, and one of his first jobs was as a temp staff member doing clerical work at the United Nations. Ramon went on to serve at the United Nations for over 10 years, and was promoted to administrative officer. There, he managed the administrative functions of the NY Office of a UN Agency headquartered in Asia.

While at the UN, Ramon was bit by the “business bug” and started a few small companies. By day he worked hard at the United Nations and by night he worked on his side businesses. This included attending networking events and producing many of his own successful events. Eventually, he left the UN and became a full time entrepreneur. Although Ramon enjoyed rubbing shoulders with diplomats from around the world, his passion was entrepreneurship. His business education and thirst for entrepreneurship was nurtured through the pages of Inc Magazine, Black Enterprise, and Entrepreneur Magazine. Ramon credits much of his education and business influence to many New York area business owners, including Yacov Wrocherinsky. 

The companies Ramon started include a small tech consulting business, Small Business Summit (an event company co-founded with Marian Banker), and a well-known blog, SmallBizTechnology.com. Ramon eventually sold the Small Business Summit to another event company. In 2019, he sold SmallBizTechnology.com to a publisher. Smart Hustle Media, Ramon’s latest passion, allows Ramon to combine his love of entrepreneurship and small business success.

Entrepreneur-in-Residence: New Opportunities Emerging

Earlier this year, Ramon joined Oracle NetSuite as an Entrepreneur-in-Residence. He notes that many business-related brands are looking for mini-influencers. In commercial spaces, there are a lot of major influencers for products like clothing, makeup, and more. But in the business space specifically, things begin to narrow. There are a few big names that tend to dominate the space, and then a much larger middle ground. That’s where Ramon sees himself; as a small business influencer in that middle ground.

That’s where Oracle comes in. They have a board, of course, and they spend marketing dollars. However, they realized they didn’t necessarily have that strong personal, or human, element. They needed someone who could be themselves and do their own work, while also adding to who they were and how they presented themselves. As they say: “As part of our commitment to provide the resources and expert insights needed, we’re excited to partner with Ramon Ray, entrepreneur and founder of SmartHustle Media, as our first Entrepreneur in Residence. In his new role, Ramon will work closely with our team to help us inspire, educate and better serve business owners and entrepreneurs.”

Because Ramon had already built a relationship with Oracle, he was able to identify areas in which it would make sense for them to partner together. In fact, he was the one who proposed the Entrepreneur-in-Residence title as part of the shift in their relationship! There have been huge benefits for both sides — definitely listen in to hear more about these dynamics.

Building the Trust Factor

As Ramon shared about the ways in which his role with Oracle NetSuite had evolved, I was struck by how essential the trust factor had been. He had shown up as a speaker, gone live, offered feedback, and engaged with the organization on many fronts, over time, before taking on this larger, extended position.

Approaching the company and trying to start with where he is now probably wouldn’t have garnered much interest. By finding ways to engage while consistently providing value, Ramon set himself up to broker a larger deal when the opportunity arose.

He also had other strengths on the table, both tangible and intangible. Email lists, social followers, and a list of reputable connections, interviews, and appearances were key parts of demonstrating his value in the marketplace. Intangible components included his reputation, capacity to continue growing and expanding, and passion for entrepreneurship and small businesses.

That trust factor allowed Ramon to negotiate a profitable deal that allowed both sides of the table to feel excited about their future together. (Listen in to hear Ramon’s thoughts on the “perfect deal”. It includes a consideration of the payoff for BOTH sides.)

Structuring the Deal

Ramon’s deal with Oracle is structured annually. As such, it consists of a variety of “buckets”. For instance, he’s been leveraging relationships with other existing brand ambassadors and influencers. That includes actively identifying ways they can work together, collaborate, or otherwise bring something new to the table. Ramon is also actively involved in helping the organization work on utilizing their brand story. And, of course, he’s a major part of events as a speaker and influencer himself.

One major intangible benefit to Ramon is the credibility provided to him through a deal of this nature. He has been able to remain independent as an entrepreneur, while also receiving the backing and support of a larger organization that instantly adds authority to his name. Although he had done quite a bit of work with Oracle NetSuite in the past, becoming their Entrepreneur-in-Residence was a major shift in that relationship. 

At the end of the day, Ramon keeps coming back to the power of showing value. Value, value, value. You can’t beat showing up and providing value to anyone, at any time. 

No matter what negotiation you’re heading into, knowing that you’ve provided value and will continue to do so will set you up for success.

If you’d like to find out more about Ramon, head over to www.smarthustle.com OR check out www.ramonray.com.

Listen in to the full episode to hear more!

Corey Kupfer is an expert strategist, negotiator and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author and professional speaker. He is deeply passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast.

If you want to find out how deal-ready you are, take the Deal- Ready Assessment today!

 

Categories
Authentic Business Relationships Authentic Deal-Making Authentic Leadership Authentic Negotiating Deal-Driven Growth

High Energy Purpose

High Energy Purpose: Space view looking down on the earth, dark sky, lights on

Joe Apfelbaum is the CEO of Ajax Union, a business-to-business digital marketing agency in Brooklyn, NY. He’s been featured in Forbes, Entrepreneur, Inc, The Wall Street Journal and more. His newest book, High Energy Purpose: How to Be All in On Your Life and Find Your Truth, is out now.

Before we dive in, I’d love to share that this is my 100th DealQuest episode! This is a huge mile marker for our show, and I’m proud to have consistently released episodes for over two years now. If you’ve been a long time listener, thank you! If you’re just joining us, welcome in!

Making a Living Helping Businesses 

As a young kid, Joe watched his mother try to make a living. He knew that one day, he wanted to be successful so his own kids and family wouldn’t have to struggle so much. At the time he didn’t know you could make a living helping businesses. Now, however, he’s thrilled to be the CEO of Ajax Union, where he gets to do that every day! It’s been part of his own journey to high energy purpose.

Joe’s company works with large companies to build marketing funnels. Typically they work with the in-house marketing director to make sure that there are marketing systems and processes that will yield results. Qualified leads that convert are key, and randomized acts of marketing won’t cut it!

As Tony Robbins says, the right strategy will save you a decade. Rather than wasting time, Ajax Union helps companies market smartly.

Joe’s other company, Evyrgreen, helps influencers, coaches, consultants, and businesses make strategic use of their online time. They have a course and coaching program to help people leverage LinkedIn so they can get in and use the platform to make a difference in their businesses. This is worth checking out if you’ve wanted to uplevel your online presence in the new year!

Deal-Making History

Joe’s mother always told him, growing up, that he could never trust anyone else in his business. Although his mother worked hard as an entrepreneur, she never surpassed the million dollar mark. Joe wanted to go further, and for him to do that, for his own business, he was going to need to bring in other talent. He needed support from others in order to focus and get things done!

Early on, Joe had a business partner who turned into a close friend. They started their business together without considering anything beyond a 50/50 structure. There was no real strategy, other than building a million dollar business. Unfortunately, however, it wasn’t gaining traction. At the end of 2008, they sat down together to brainstorm. At the end of the night, they decided to offer SEO to small businesses. Although they weren’t 100% sure if it would work yet, it seemed worth trying.

They used a prepaid, recurring model in order to grow a steady income. Soon enough, they were closing 10 deals a month. When Joe approached the CEO of the company he was working for full time, he was encouraged to strike out on his own and focus on growing his business. In fact, that company even ended up signing on as his biggest client! (You can hear more about that in our interview!)

We Have to Focus to Achieve Success

At the time, Joe had multiple side hustles going on: IT management, tech, eBay sales, and other services. He had to think seriously about whether it was worth it to scrap all those side hustles and grow only the main company. His partner, however, told him it was non-negotiable if they were going to grow together.

After contemplation, Joe decided to go all in and focus. With his partner, they quickly grew to one of the fastest growing companies in America. They were making millions in revenue, but didn’t have the cash they needed to grow even more.

They didn’t have cash flow, but they had relationships with people. (Although at the time Joe didn’t really know how to move beyond transactional relationships and build real relationships for deal-making.) His partner approached a friend, who offered a hundred thousand dollars in exchange for 50% equity in the company, and the guarantee of a full time, paid position within two years.

They turned him down, but they also realized that possible partners could be interested in exchanging cash for equity. This was news! Joe and his partner were in a strong place because they were a strong pair. Rather than flying solo and appearing to be a flaky entrepreneur (which Joe says he was!), their partnership added stability and credibility to their work.

Taking on Investors

Their first investors offered money for small portions of the business, and it was thrilling. It was also clear that they absolutely had to become a five million dollar plus company if those investors were going to make their money back.

Joe was loving the growth, and avoiding the paperwork. He let his partner handle all the contracts, legal paperwork, conversations with lawyers, and more. That was a mistake. He was completely out of the loop when it came to what was happening in the business. He also didn’t realize that his own sweat equity in the business was worth something.

The biggest problem ended up being that there were no exit clauses. There was nothing; no way out, no clear end point.

Looking back, Joe considers it a miracle that they grew the business to the level they did, because they had no idea what they were doing. He thought he was the smartest person in the room, and he lacked the awareness to see what he didn’t know.

Now, he knows disastrous things can happen within partnerships without clear agreements. He absolutely recommends that ALL parties are involved in the creation, understanding of, and implementation of these agreements. The language must be clear. Everyone involved must know what the company’s future is, and what the terms are.

If you have a partner and are growing a business, you cannot think things will just “come together”. Definitely don’t disregard elements that seem too future facing. Having clarity is life-giving and creates a foundation for everything in your future. Don’t take that lightly!

Living With Your High Energy Purpose

Expectations for growth can create pressure sometimes. And when you take in significant capital, you can seriously stress your business.

Joe noted that he had no idea how to deal with their investors. He didn’t know how to communicate with them, and he didn’t know what they were allowed to do, or not do. Now, he notes that if there is a specificity problem in your business, you are responsible for that.

You have to lay down what is expected, and how things work. If you don’t know, invest in resources that will help you! Joe notes that joining EO is what made him realize he didn’t have things like core values, team huddles, and processes. Creating those things helped him shift himself as an individual and build a business that serves a much larger role than anything he could have created just flying along and focusing on making money.

These lessons have also taught Joe the integrity he needs to not only be a CEO, but to be a husband and father. As he’s learned to embrace and embody his values and integrity, he’s found how he can live with his best, high energy purpose and create a life he is proud of.

Listen in to learn more about partnerships, integrity, high energy purpose, and building a business you can be proud of!

 

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Authentic Deal-Making Deal-Driven Growth

Seed Stage Venture Capital Funds

Venture capital: seedling growing from a glass flower pot filled with American coins

Today’s guest, Nick Adams, has a background in tech companies and deal-making. Now he’s a Managing Partner and co-founder at Differential Ventures, a seed stage venture capital fund. His group invests early in the process, which gives him a bird’s eye view of mistakes and innovations in the field. In addition, Nick’s been part of growth and deals connected to scaling from two million to ten, or ten million to twenty-five. He’s seen how deals and decision making can make or break a business.

Getting Into Venture Capital

Nick shares that, as a kid, he wanted to be a major league baseball shortstop. Although he did play ball throughout college, his career ended there. At age 22 he played his last official game, and moved on with his future.

One of Nick’s earliest memorable deals involved early software sales. He remembers closing the deal with the A&P supermarket chain and being elated. Now he’s in the venture capital field. His focus is in investing in companies in their earliest stages. This is usually a step beyond “idea stages”, but pre-revenue.

Often when companies raise money, early rounds include family and friends. This is also where angel investors might get involved. After this you’ll find seed stage investors, followed by series B, C, D and so on until fundraising is done or the company is placed on the market for public buy ins.

Differential Ventures often comes in with investments between $250,000 and 1.2 million as part of a seed room. In exchange they usually receive a board seat, and work with founders to build out the company. This involves everything from product development to finding those first few customers. Nick finds that each company’s needs vary greatly. Often, his team tends to pick up more technically based founders, so one thing they look for is whether there is going to be an ability for the founder or founding team to build a product all the way out to being saleable.

To learn which is more essential: team, technology, or market, listen to the full episode!

Do Venture Capitalists Eliminate Founders?

Nick notes that his sort of venture capital work isn’t for everyone. First and foremost, founders need to have an awareness of whether their company warrants outside investment at a higher level, as well as what that sort of increase in funds will mean for their organizations. Out of curiosity, I asked him to share more about what happens when VC money comes in, and founders get pushed out.

In my experience, founders and CEOs who leave their companies after investments are granted are usually looked on favorably. The public seems ready to take their side, and venture capitalists can end up looking like the “bad guys”. Although Nick acknowledges that things do go wildly sideways sometimes, that tends to be the exception, not the rule.

He does share that sometimes founders get pushed out, but this can happen for a variety of reasons. Timing, personality, growth needs, or even a founder no longer wanting to be part of the deal. Sometimes technical founders loved creating and building, but have little desire to take on a CEO role. In that case, they may initiate their own transition. However, it’s rare for a VC to come into a business and actually force a founder or CEO out of their role.

In his opinion, Nick finds that most VC’s are pretty good actors. Their funding and outcomes are very much attached to a start-ups success and needs. There are long holding periods, things move slow, and there is a strenuous process involved in really making a profit. In fact, he finds that angel investors can sometimes put more pressure on a young business simply because they don’t understand the nature of the slow game that investing can be.

Is Venture Capital Funding For You?

The percentage of companies that are really right for VC funding is small. For one thing, they need to be ready for massive growth, and to take the market by storm. For another, they should actually need the money as an avenue for growth.

Nick shares that he recently had a potential client who shared that he wouldn’t be bothered with an early exit from the fund if taken on. The rejoinder: Nick knew immediately his company wasn’t interested. In order for VC funding to make sense, there needs to be a large return that can pay off investors and create profit. Although the potential client was shocked to be turned down so quickly, Nicks’ been in VC funding long enough to know that short term thinking doesn’t work well.

He also knows that this kind of long term, high dollar deal isn’t for everybody. Neither is venture capital funding! Unlike angel investors (who are using their own money), a fund mathematically requires a high return to pay back each party involved.

The Ideal Founder

If you’re considering approaching a venture capital fund, Nick suggests that the best founding teams combine leaders who have:

+ Strong technical differential and skills (academic background, work history, etc)
+ Entrepreneurial by nature
+ Experience working with both engineers/creators and customers
+ Product management ability

In addition, Nick shares that their best founders who seem to be most successful are usually in it for some reason larger than just “being” a founder. They often have some deep sense of obligation to a family member, friend, community, or other group that they want to prove themselves to. When someone has believed in you and invested in you, you’re highly motivated to make good in their name.

Having a deeper drive and purpose is a key part of pushing through hardship and delivering the best possible outcome. This is true for any entrepreneurial group, but especially so for founders who want to bring on venture capital funds!

There is a risk calculation here: how far are you willing to go to bring your idea to life? Depending on your savings, your family’s needs, and your ability to handle risk, your answer might be quite different from someone else’s. There are no wrong answers, but it’s vital that you’re honest with yourself about what those answers are for you.

Nick encourages founders to establish the amount of risk they’re willing and able to take on for themselves prior to seeking funding.

Venture Capital Funding and Covid-19

Nick shares that he believes there has been too much capital in too many startups across the market. Leading up to February, the market was fairly overheated, and it contained a number of startups and investors who probably didn’t belong in the market for the long haul.

When Covid-19 broke out and businesses started to close, a great deal of capital either froze or dried up. After a slow March and April and a brutal adjustment period, Nick has seen changes taking place. They completed their first completely remote deal in which they hadn’t known the founder in any capacity beforehand at the end of June.

They negotiated the terms sheet at 6pm, and the founder’s 6-year old was present for the end of the call, staring into the Zoom screen and watching the proceedings. The market is still moving along, and Nick is optimistic about the direction it’s taking.

You can connect with Nick by emailing him at nick@differential.vc. He encourages you to be able to succinctly communicate:

What are you doing?
Why is it important?
Why are you uniquely qualified?
What proof points do you have?

Listen to the full episode here!

Corey Kupfer is an expert strategist, negotiator and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author and professional speaker who is passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast.

If you want to find out how deal-ready you are, take the Deal- Ready Assessment today!

Categories
Authentic Business Relationships Authentic Conversations About Difference Authentic Deal-Making Authentic Leadership Authentic Negotiating Deal-Driven Growth

Key Decisions During Challenging Times

Key Decisions

In this week’s episode, I break down the key decisions that we all need to make in these challenging times. The insights I offer on this topic come out of my own experience in dealing with challenging times in the past. For instance, coming through previous recessions and Superstorm Sandy.

Leadership Opportunities

As entrepreneurs and business leaders, I think we all have an opportunity to really look closely at two key decision points. The first one is:

Are we going to let these challenging times of crises get us down and derail key decisions?
Will we allow them to adversely impact us in terms of our mental state, our spiritual state, or our emotional state? Or are we going to find a way to rally?

During difficult times, it’s imperative that we stay positive and look for opportunities to excel. That may mean we need to pivot in our businesses, or use this time to develop new offerings for our clients. At an absolute minimum, it means we need to find new ways to stay in contact with clients by finding our own space of attraction and service.

If we don’t do that, we can easily end up in a place of fear and scarcity.

I’m sure we’ve all seen examples of leaders who have rallied, and leaders who have floundered. In fact, both things are happening in the extremes right now. And of course you know certain people in between; treading water and getting by. You get decide what kind of leader you will be! You can make key decisions that will allow you to grow, even through difficulty.

The Power of Positive Entrepreneurs

What I love about entrepreneurs is that, in general, I find them to be generally more positive and optimistic than many other types of people.

They are used to being innovative and finding creative ways to make things happen! And it could be that optimism comes more easily in times of crisis because they’re in control to a greater degree than those who work for others. Being an entrepreneur is different because you have so much agency. Instead of wondering if you’re going to get laid off from a job, you’re able to gear up and create change. But you an only do so if you’re maintaining a positive mindset!

As a business owner, what you’re dealing with is your business. You have the power to make changes or pivot as you see fit. And entrepreneurs clearly take advantage of this ability! In every down time, there are always companies that come out of it stronger than before. Why?

Because they are empowered to create changes and adapt.

Some businesses will use the crisis to figure out how to become more efficient, how to make different offers, and how to produce products that are more appealing to their clients. Some of the most successful companies throughout history, going all the way back to the Great Depression and beyond, have been formed out of downtimes in the economy.

It all starts with whether you look at everything as an opportunity. You can choose to approach this challenge with an open mind, equipping yourself to not only survive, but to thrive.

Stand Strong

Are you constantly asking yourself how you’re going to put the best spin on this?

Are you searching for how you’re going to use this time most effectively?

You have to understand that if you’re in a place of fear or scarcity or lack, if you’re sort of shutting down and letting things affect you, it is going to impact your business. Mindset is everything. If you focus on scarcity, you are more likely to have that come into your life. Choosing to stay positive is one of the most key decisions you can make.

When you focus on positive ways to serve your clients, serve humanity, serve people, you empower yourself.

If you focus on making a difference, being there, and supporting others in these times — that will shine through. And you’ll make an impact on not only your own life, but the lives of others.

Because honestly, whether you worry about it or not, it’s going to be what it’s going to be. So much is outside of your control. When we can get to the point where we are only focusing on the things that we can actually do something about, and not worrying about those that are outside of our control, that’s when we have the opportunity to be in our best position.

So that’s the first fundamental decision you have to make. But you’re not in it alone!

To help leaders in maintaining this positive outlook, I’m bringing entrepreneurs and business leaders together on Zoom calls where we can support each other. The goal is to maintain a positive energy, keep a growth mindset, and share best practices and while in community. The previous calls have been really amazing, and I would encourage you to join us if you haven’t yet!

Key Decisions Include How You Will Serve Others

The second big decision that I want you all to think about is this:

Are you looking for positive ways to serve?
Really consider: are you finding ways of just being there as human beings for each other? How are you actively supporting others in ways that are unrelated to making money or building your business?

And how are you serving your clients and being a resource to them, while also continuing to get paid a fair value for your services?

We all want to be people who make a difference in other people’s lives. It’s vital that we do so in ways that are fair and in keeping with our morals,values, and highest ideals. In these times, especially if you’re facing scarcity, fear, or worry about money, your decisions can get clouded by need.

I know what it’s like to sleep on an air mattress in my office, because I gave up my apartment during the 2008 recession. I know what it’s like to go into $325,000 of debt trying to make it all happen. These are hard times for many businesses, and I understand all too well what that feels like.

But what I also knew in that time was that it was vital to handle my business with character and in alignment to my true values. This is vital; no matter how hard it is, you must act on principle and maintain your core values.

So, how are we going to carry ourselves in these challenging times?

If we have an opportunity to still be in business and sell services and products, are we going to be gouging prices?

Or are we going to charge a fair price, are we going to actively look for ways to be of service? Can we look for ways to still uphold our value for the services that we’re providing, but also accommodate our client’s needs?

Let’s Talk Deals

There are going to be a lot of deals to be had in any kind of down economy. And we each have a choice: you can leverage and take advantage of somebody, or choose to be fair with somebody.

Because yes, there are the “distressed assets” – whether it’s property or business valuations that are tanking – and people who are afraid and may even feel desperate. Some investors will jump on the chance to leverage short-term profit. But others will operate from a place of integrity, a place of character and balance an appropriate adjustment in price and terms with a longer term view that takes into account relationships, valuing talent and fairness under the circumstances.

If you’re entering into a deal, you must consider your legacy and reputation. Not from a place of ego, but from a place of building the kind of business that you can be proud of once this crisis has passed. Certain key decisions regarding deals can leave you worse off down the road if you don’t consider values and relationships.

Be very sensitive about taking advantage of others in the business world; don’t be someone who leverages people’s misfortunes for your own gain.

Remember, most deals are either the start, or the continuation of, a business relationship.

A company might take a deal in the short run, because they’re desperate. They need the money. But if you demoralize everyone involved, is that deal going to work out for you in the long run? Probably not. It’s not going to work out as well as if you had done it the right way.

There’s a difference between right-sizing a deal, and trying to leverage somebody’s misfortune just because you know they don’t have options.
There are ways to structure deals where you can respect both party’s risks. For example, you might commit to a purchase price based upon today’s valuation, which may be down from yesterday’s. But you could also give the ability of the seller to earn some upside if, over the next number of years, the business comes back to where it was.

Then you’re paying for revenue and profits that you will get, but only if you get them, and the deal works out fairly. This is far preferable to trying to leverage somebody at the bottom, and then keeping all the advantage of the upside for yourself.

Long Term Relationships

Doing an honorable deal in times of crisis increases the odds of the seller (and the seller’s team) becoming good employees or minority partners, depending upon how the deal is structured. It makes it more likely you’ll have a deal that will work in the long term. Just from a pure business point of view, it makes sense.

But it’s more than business.

I happen to believe that when we’re out of alignment, even if our actions initially make us more money in the short run, we create problems for ourselves in the long run. Don’t get me wrong: It’s absolutely the time to look for opportunities.

But you have to consider how you’re going to take advantage of those opportunities. Are you going to do so in a way that honors your values?

Key Decisions Provide Both Opportunity and Challenge

So this is our opportunity. This is our challenge. How are we going to stay in a positive mindset while we seek opportunities that are aligned, while also being mindful not to take advantage of people? How are we going to serve others? You can listen in to more of my thoughts on this over on the podcast.

I want to say I’m here as a resource. If anybody’s struggling, or anybody wants to talk through a few things, let’s connect. If you’re wondering: How do I take advantage of opportunities in this market without doing it in a way that’s not aligned? Reach out. I’m here for you.

Earlier I mentioned the Zoom calls, which are free; please join us there. They are going to bring the community together, help us stay aligned with our values, and help us make key decisions and stay positive in these challenging times.

Corey Kupfer is an expert strategist, negotiator and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author and professional speaker who is passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast.

If you want to find out how deal-ready you are, take the Deal- Ready Assessment today!

Categories
Authentic Business Relationships Authentic Deal-Making Authentic Negotiating

Deals in a New Industry

Deals-In-A-New-Industry

Although Neil Rosen started his career as a teacher, he would later be driven to serial entrepreneurship by fate. Neil’s passions culminated in his first business, a children’s furniture store, which grew into five locations that were immensely successful.

The chain of stores provided Neil with the financial means to pursue his next great endeavor, which he ultimately achieved by selling the store to his employees. That was the first major deal Neil did, and it laid the foundation for his next businesses, while also teaching him the fundamentals of dealmaking.

Neil was able to keep the skilled management team on staff while receiving payouts over time, and it was a great deal for every party involved. But nothing would prepare him for doing deals as a pioneer of internet companies.

The School Report

Neil’s next business, The School Report, designed a program to gather 3rd party data about public school districts. That information was then sold to real estate brokerages and shared with potential homebuyers for a win-win-win. Although Neil started the business with his wife in their basement, it grew rapidly and brought a lot of new deals to the table.

He had technical experts providing services for equity. He used a participation interest vehicle to raise more capital without losing equity. He then raised venture capital. There were many different types of deals that Neil had to navigate throughout the lifespan of the business. But the difficulty of doing deals as an early-stage internet company prepared him for every challenge he would face moving forward.

Raising Capital

From the early days of commercial internet, through the boom and bust of the late 90’s and early 2000’s the landscape was changing and the learning curve was getting much steeper. When you are working with venture capitalists, there is an expectation of rapid growth. However, it is much more difficult to sell your ability to deliver in an industry that is just getting on its feet.

VCs were hesitant to work with internet companies at the time and it posed a lot of problems for Neil and his team. They had to pivot numerous times and even renegotiated with their VC to reduce its stake in the company before selling it a short time later. But a lot of valuable lessons came out of the experience, which Neil brought forth into his future endeavors with eWayDirect and Certain Source.

If you want to learn more about Neil’s journey, listen to his episode here: https://www.coreykupfer.com/podcasts/neil-rosen/. You can also connect with him on LinkedIn.

Corey Kupfer is an expert strategist, negotiator and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author and professional speaker who is passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast.

If you want to find out how deal-ready you are, take the Deal- Ready Assessment today!

Categories
Authentic Deal-Making

From High School Dropout to Entrepreneur

School-Dropout-To-Entrepreneur

At the age of sixteen, Ralph Peterson was told that he was a hands-on learner destined for manual labor, so he quit school and began working in construction. Despite the fact that he always wanted to be a writer, Peterson took these words of “wisdom” to heart and spent eight years on the mud-boots path until he woke up. Peterson always knew that he was capable of doing so much more with his career, but it wasn’t until twenty-four that he decided to finish high school and enroll in college, where he eventually received an associate’s degree in creative writing, a bachelor’s degree in U.S. history, a second bachelor’s degree in business administration, and a master’s degree in organizational leadership.

The Power of a Good Story

Ralph Peterson achieved his dream of becoming a writer, but with all of the accolades aside, he considers himself a teacher before anything else. At its core, Peterson’s role is to teach people in the ancillary departments how to make their processes better, but the ability to monetize his expertise came through an unexpected opportunity during his time as a sales representative.

One of the main reasons that Peterson was driven to become a writer was his passion for storytelling and public speaking, but he only got to employ a half-hearted version of his skill during a thirteen-year career selling housekeeping management systems. The client-facing role provided a means to showcase his skill in the art of speaking, and eventually, he was asked to fill-in for a keynote speaker at a seminar for “housekeeping as a business.” Peterson un-begrudgingly agreed to do the event for free and at the end, he was offered a consultancy opportunity by one of the attendees and his business was born.

Housekeeping in Long-term Care

Peterson deals with two competing business models in the realm of housekeeping and long-term care, but he was able to find a solution that spans both sides. With housekeeping, laundry, maintenance, and dietary, some businesses will come in and take over everything including staff, purchasing, training, oversight, management responsibilities etc. Other businesses choose to opt-out of paying for everything while still providing the management, training, and oversight. Peterson’s niche is right in the middle, where he comes into the same businesses and develops a program for them to follow, then provides oversight of the program moving forward.

Doing Deals as a New Small Business

Initially, Peterson was doing everything himself, but as his client roster grew and the territory expanded, he brought on a Director of Operations for support. The business had limited resources since it was just starting out, but Peterson forged a PTO and benefits package that no one could resist. He prioritized company culture at a very early stage, but he also learned the importance of doing deals internally to increase performance, morale, and employee retention.

On top of increasing his capacity with an additional employee, Peterson is moving a lot of his work to digital platforms so that he can travel less and do more. He hosts webinars with current clients to ensure the success of their new programs, but he is also using technology to bolster a new offering; education and breakdown of nursing home systems and processes. The new product is taking off right now, and 75% of it is done online.

Pay it Forward

Peterson wants to work with clients who are motivated, passionate, and want to get better. It is not about the size of the client so much as their intention since they are both fighting for better care. This includes prospective students for which Peterson is currently building a business model. He is extremely passionate about teaching other adults that there is more to a career than what they currently understand, and he wants to give them the tools to achieve entrepreneurial success in the same industry like he did, regardless of their specialization. Housekeeping used to have a negative connotation for Peterson but now, he understands that it gave him every opportunity and he wants to pay it forward.

You can learn more about Peterson’s story in his episode on Fueling Deals.

Corey Kupfer is an expert strategist, negotiator and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author and professional speaker who is passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast.

If you want to find out how deal-ready you are, take the Deal- Ready Assessment today!

Categories
Authentic Deal-Making

Learn From Your Deals

Learn-From-Your-Dreams

We have already explored a lot of different ways that you can grow your business inorganically through deals. This time, I want to look at deals on a more personal level. I have done many deals and negotiations for other people as an attorney. But I’ve also done them for myself as a dealmaker. Some have gone well, while others provided great lessons. However, every deal has increased my capability as an entrepreneur, investor, partner and attorney.

Lessons of Early Entrepreneurship

I was familiar with entrepreneurship by the age of fifteen when I started my first business and managed real cashflow. I built a book of accounts and a team of employees, and we distributed flyers and other marketing materials for local businesses. It yielded roughly $300 a week and provided my first lesson in doing deals. The experience didn’t sink in until later. I didn’t recognize the monetary value of the accounts themselves. I didn’t even think about selling them but, instead, just closed the business when I left for college – a lost opportunity and good learning lesson.

In college, I managed to strike a deal with Clare Rose that gave me one of two distributor’s slots for beer kegs on campus. That provided a variety of perks, as I’m sure you can imagine. But in undergrad, law school, and beyond, the enterprise mindset was always present. Whether I purchased equity in small businesses or pursued side projects like real estate, I was always looking for new ways to do deals.

Higher Stakes Deals

With great opportunities, you need to act quickly, and I lost a few of those when I was younger due to a lack of capital. Partnerships can be restrictive, but they can also be a solution. I went into a real estate partnership and raised a fund so we would have money available to be able to act quickly on good deals. However, in real estate deals, everyone is exuberant when things are going well and they run away when a down market hits. We had to pull out of those investments after the investors refused to double down during the recession – another huge opportunity lost.

There are significant challenges for dealmakers of any experience level, but they will always prepare you for the next opportunity. Whether you are doing deals for your business or on the side, there are lessons you can take away from my mistakes and successes alike. Those lessons have led me to a number of deals that have been very successful for me. If you are interested in hearing more about some of the deals I have been apart of, listen to my podcast episode, Growing as a Dealmaker, with Corey Kupfer.

Corey Kupfer is an expert strategist, negotiator and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author and professional speaker who is passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast.

If you want to find out how deal-ready you are, take the Deal- Ready Assessment today!

Categories
Authentic Deal-Making Authentic Leadership Deal-Driven Growth

Entrepreneurial Freedom

Entrepreneurial-Freedom-2

As the CSO of Popdog, Niles Heron embodies an entrepreneurial spirit driven by freedom and the ability to control his own destiny. He has witnessed successful careers built under the restraint of golden shackles, but when the going is tough and failure is imminent, Heron finds comfort in the fact that his decisions yield the final outcome. Wealthy and untethered is the name of the game, and Heron has lived by that notion since he started his first internet radio business at fifteen years old.

Popdog is fundamentally focused on content creation and consumption in the world of live streaming, and they provide services and technology to some of the top content creators in the esports and video-on-demand spaces. This includes analytics tools that better portray their value to brands for sponsorship and monetization, and management services for nearly the top 40 content creators in the gaming industry.

Organic and Inorganic Growth in the Startup Space

Heron’s experience with accelerator programs in Michigan gave him a lot of access to early-stage startups where he found inspiration in nurturing the next generation of entrepreneurs, but a lot of businesses try to raise money to solve problems without finding a proper product-market fit. This led Heron to realize that his true passion was not in raising capital, but in helping people make their products work. As a result, Heron shifted his focus to consulting and built a powerful resume that paved the way for his future endeavors.

“If all you need is money, you can go to the bank, but what you need is proof that your business works.”

There are many types of deals out there and organic growth has to be the foundation, but once you’ve found the actual customers for your actual product, you can start augmenting. From this position, you have the ability to force growth in any number of directions, but if you go in all directions you will grow much slower. If you’re trying to scale, you need to pick one direction and understand that this is where investment really matters.

The reason you need to have one customer is so you can comprehend why you don’t have two customers, and if you can’t answer that you might as well have zero. The whole point of the partnership is to expand your customer base by deepening the relationship with existing customers or finding new ones. Demand limit is important to consider but if you can’t figure out why you’re not acquiring more customers, the partnership grows frail.

Doing Deals vs. Adding Value

People don’t go and seek deals because they often don’t understand the problem they’re trying to solve when they get the deal. The reality is that you can’t do deals if you’re not willing to be extremely self-critical. On the other hand, if there is no natural limitation set, deals become arbitrary since your focus should always be getting more customers. Unfortunately, that is not the way most businesses work since the markets have become over-saturated.

Before this episode, Niles Heron never saw himself as someone who does deals, but he always identified as somebody who seeks to add more value by any means necessary. Whether he is helping someone generate organic growth or finding a partner that can provide the means, he stresses that anyone trying to “do deals” should really be focusing on how they can add value. This requires time, but if you strive to accomplish something a “deal” is just the facilitator.

Click here to listen to his Fueling Deals podcast episode.

Corey Kupfer is an expert strategist, negotiator and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author and professional speaker who is passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast.

If you want to find out how deal-ready you are, take the Deal- Ready Assessment today!